Before your visit
EasyCare Family Dental FAQs
Questions about appointments, fees or finding us? Here are the practical answers. If you would rather speak with someone, our team can help you choose the right appointment.
A real treatment room at EasyCare in East Brisbane.
Starting with EasyCare
Appointments and first visits
Are you accepting new patients?
Yes. You can book online or call us if you are unsure which appointment to choose. Our new patient check-up explains the first visit.
How much is a first visit?
Our new patient check-up package is $300. It includes a comprehensive examination, indicated X-rays and a professional clean when appropriate. Other treatment or a different type of clean is discussed and priced separately before you decide.
What does a routine check-up and clean cost?
For existing patients, our routine six-monthly check-up and clean is $300. If you need different gum care or treatment, we will explain the findings and fees. See what a routine clean involves.
Can I book on Saturday?
We open Saturday from 9:00 am to 4:30 pm, subject to appointment availability. Monday to Friday hours are 8:30 am to 5:30 pm. Check available times online.
Plan the cost
Fees, health funds and payment
Will I know the cost before treatment?
We explain our findings, treatment options and the expected fees before proceeding. The price of a procedure can depend on your examination and imaging; ask us for a quote tailored to your case.
Can I claim through my health fund?
We have HICAPS for eligible on-the-spot claims. Your rebate depends on your cover and fund rules. Ask our team or read how health fund claims work.
Are payment plans available?
Afterpay and Humm may be available, subject to each provider’s eligibility and terms. Read our payment options or ask our team before booking treatment.
Know where to go
Finding us and feeling comfortable
Where is the clinic, and is there parking?
Suite 103, Level 1, 33 Lytton Road, East Brisbane, above Seasons IGA. Free undercover parking is available beneath the building. Our contact and directions page shows how to find the entrance and lift.
What if I feel uneasy about a dental visit?
Tell us what concerns you or what has helped at previous visits. We can explain each step and agree on a signal to pause. Read about how we approach dental anxiety, or call us to discuss your visit.
Choose the right care
Questions about dental treatment
What if I have tooth pain or swelling?
Call 07 3523 3333 so our team can advise on urgent appointment availability. Our emergency dental care page explains what to do and what to expect. If swelling affects breathing or swallowing, seek urgent medical care.
Do you see children?
Yes. Tell us your child’s age and any particular concern when booking. Our kids dental page covers first visits and care for growing teeth.
Can I ask about improving my smile?
Yes. A consultation can clarify suitable options and likely costs based on your teeth and goals. Explore cosmetic dentistry or Invisalign treatment before you book.
Still have a question?
Speak with our team
Call us for help choosing an appointment, or use the contact page to send a message. We are at EasyCare Family Dental in East Brisbane.