Before your visit
EasyCare FAQs.
Clear answers.
Appointments, fees, health funds or finding the clinic. Start here for practical answers, then follow the relevant page if you need more detail.
Find an answer
What would you like to know?
Appointments and first visits
Are you accepting new patients?
Yes. You can book online or call us if you are unsure which appointment to choose. Our new patient check-up explains the first visit.
How much is a first visit?
Our new patient check-up package is $300. It includes a comprehensive examination, indicated X-rays and a professional clean when appropriate. Other treatment or a different type of clean is discussed and priced separately before you decide.
What does a routine check-up and clean cost?
For existing patients, our routine six-monthly check-up and clean is $300. If you need different gum care or treatment, we will explain the findings and fees. See what a routine clean involves.
Can I book on Saturday?
We open Saturday from 9:00 am to 4:30 pm, subject to appointment availability. Monday to Friday hours are 8:30 am to 5:30 pm. Check available times online.
Fees, health funds and payment
Will I know the cost before treatment?
We explain our findings, treatment options and the expected fees before proceeding. The price of a procedure can depend on your examination and imaging; ask us for a quote tailored to your case.
Can I claim through my health fund?
We have HICAPS for eligible on-the-spot claims. Your rebate depends on your cover and fund rules. Ask our team or read how health fund claims work.
Are payment plans available?
Afterpay and Humm may be available, subject to each provider’s eligibility and terms. Read our payment options or ask our team before booking treatment.
Finding us and feeling comfortable
Where is the clinic, and is there parking?
Suite 103, Level 1, 33 Lytton Road, East Brisbane, above Seasons IGA. Free undercover parking is available beneath the building. Our contact and directions page shows how to find the entrance and lift.
What if I feel uneasy about a dental visit?
Tell us what concerns you or what has helped at previous visits. We can explain each step and agree on a signal to pause. Read about how we approach dental anxiety, or call us to discuss your visit.
Questions about dental treatment
What if I have tooth pain or swelling?
Call 07 3523 3333 so our team can advise on urgent appointment availability. Our emergency dental care page explains what to do and what to expect. If swelling affects breathing or swallowing, seek urgent medical care.
Do you see children?
Yes. Tell us your child’s age and any particular concern when booking. Our kids dental page covers first visits and care for growing teeth.
Can I ask about improving my smile?
Yes. A consultation can clarify suitable options and likely costs based on your teeth and goals. Explore cosmetic dentistry or Invisalign treatment before you book.
No matching question. Try another word or contact our team.
Still have a question?
Before your appointment
A few things worth mentioning.
Your concern
Note what you have noticed, when it started and what you would like help understanding. Tell the team if you are worried about the visit or need assistance with access.
Previous advice
If you are asking about a treatment recommendation, bring the plan and any records already available to you. Ask the team which details would be useful before the appointment.
Your questions
You can ask what the examination found, which options are suitable, how urgent a decision is and what the proposed treatment would cost. Booking an examination is not the same as agreeing to every proposed treatment.