Dental FAQ Brisbane - EasyCare Family Dental

Welcome to our Dental FAQ Brisbane page from EasyCare Family Dental in East Brisbane. Here you’ll find quick, trustworthy answers about appointments and hours, fees and rebates, emergency care, Invisalign, kids’ dentistry and more. We’re minutes from the CBD with free undercover parking under the building, and our friendly team aims to keep every visit calm and straightforward. Use the questions below to jump to what you need or call us if you’d like personalised advice.

About This FAQ

This page compiles the questions we’re asked most often - so you can quickly find details on visiting the clinic, treatment options and everyday oral health.

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General Clinic Information

Where is the clinic located and what are its hours?

EasyCare Family Dental is on Level 1, Suite 103 / 33 Lytton Rd, East Brisbane QLD 4169, directly above Seasons IGA East Brisbane. Free undercover parking is available under the building, and the medical lift in front of Hey Joe Coffee takes you to Level 1. Business hours: Mon - Fri 8:30 am - 5:30 pm and Sat 9:00 am - 4:30 pm; Sun closed.

How do I book an appointment?

Book by phone on (07) 3523 3333, via our online booking portal, or in person. For after-hours concerns call 0478 000 333. If you’re experiencing severe pain, facial swelling, trauma, or uncontrolled bleeding, seek urgent care immediately.

What should I expect at my first visit?

New patients complete a medical history form and receive a comprehensive oral examination (which may include low-radiation digital X-rays when clinically required). Your dentist will discuss concerns, explain options, and create a personalised plan. Our calm environment and gentle approach help ease nervous patients.

Do you accept new patients who haven’t seen a dentist in years?

Absolutely. Your first appointment typically includes a thorough exam, any clinically required X-rays, and a gentle clean. We’ll prioritise urgent issues and can stage treatment to fit your schedule and budget.

Do you treat anxious or phobic patients?

Yes. We take a supportive, step-by-step approach with clear explanations and breaks. If appropriate, options such as nitrous oxide can be discussed at your visit.

Payments and Insurance

Fees and quotes

You’ll receive a written treatment plan and itemised quote before any procedure. Complex care (for example, Invisalign or implants) can often be staged.

Private health insurance

We accept most major health funds and process claims instantly via HICAPS. Afterpay and Humm options may be available - ask reception for current availability and eligibility.

Government schemes

We can check eligibility for the Child Dental Benefits Schedule (CDBS) for children aged 2-17 and advise on any gap fees before treatment.

Preventive Dental Care

How often should I have check-ups and cleans?

Most people benefit from a check-up and professional clean every 6 months. If you have gum disease or higher decay risk, more frequent visits may be recommended.

What’s included in a check-up and clean?

Typically: exam, gum health assessment, a professional scale and polish, and tailored home-care advice. X-rays are taken only when clinically indicated.

Cosmetic Dentistry

Professional teeth whitening options

We offer Philips Zoom whitening with strengths tailored to minimise sensitivity and support safe results.

Veneers, bonding and crowns

We offer composite bonding for small repairs, veneers for smile enhancements, and crowns to restore strength and aesthetics for damaged teeth.

Restorative and Surgical Treatments

Root canal treatment

Root canal treatment removes infection from inside the tooth, disinfects and seals the canals, and is often followed by a crown for long-term strength.

Dental implants

Implants replace missing teeth with a fixture in the jawbone and a custom crown. Planning can include 3-D imaging when clinically required.

Wisdom teeth and extractions

Extractions are performed gently under local anaesthetic. We provide clear aftercare instructions and referral pathways for complex surgical cases when needed.

Orthodontic Options - Invisalign Clear Aligners

What is Invisalign and how does it work?

Invisalign uses a series of custom clear aligners to gradually move teeth. Aligners are removable so you can eat, brush and floss normally.

Emergency Dental Services

Do you offer same-day appointments?

We aim to keep urgent appointments available for pain, swelling, or broken teeth. Call (07) 3523 3333 or book online.

Children’s Dentistry

Do you see children?

Yes - we’re a family practice and see kids of all ages. We can also check CDBS eligibility and explain any gap fees before treatment.

Location and Directions

Where exactly are you located?

We’re on Level 1, Suite 103 / 33 Lytton Rd, East Brisbane, directly above Seasons IGA East Brisbane. The medical lift in front of Hey Joe Coffee takes you to our floor. We’re close to Mowbray Park and the Mowbray Park Ferry Terminal.

Is parking free?

Yes - free undercover parking is available under the building.