Comprehensive Dental FAQ for EasyCare Family Dental
This comprehensive FAQ combines information from the EasyCare Family Dental website and the practice’s own patient resources. It answers common questions about visiting the clinic, maintaining oral health, and understanding the treatments offered. Practice-specific details reflect EasyCare’s published information where available.
General Clinic Information
Where is the clinic located and what are its hours?
EasyCare Family Dental is on Level 1, Suite 103, 33 Lytton Road, East Brisbane QLD 4169 (above the IGA). Free on-site parking is available and we’re accessible by car, bus and CityCat. Business hours: Mon–Fri 8:30 am–5:30 pm and Sat 9:00 am–4:30 pm; closed Sundays.
How do I book an appointment?
Book by phone on (07) 3391 7915, via our online booking portal, or in person. For after-hours emergencies call 0478 000 333. Same-day and late-night emergency appointments are often available; if you’re experiencing severe pain, a broken tooth or trauma, please call immediately.
What should I expect at my first visit?
New patients complete a medical history form and receive a comprehensive oral examination (which may include low-radiation digital X-rays). Your dentist will discuss concerns, explain options and create a personalised plan. Our calming environment and gentle approach help ease nervous patients.
Do you accept new patients who haven’t seen a dentist in years?
Absolutely. Your initial appointment typically includes a thorough exam, necessary X-rays and a gentle clean. We’ll prioritise urgent issues and can stage treatment to fit your schedule and budget.
Do you treat anxious or phobic patients?
Yes. We offer a supportive environment with clear communication and gentle techniques. Options such as nitrous oxide (“happy gas”) or oral sedation can be arranged for suitable patients.
Payments and Insurance
Fees and quotes
You’ll receive a written treatment plan and itemised quote before any procedure. Our fees are competitive and there’s no pressure—complex care (e.g., Invisalign, implants, extensive restorative work) can often be staged.
Private health insurance
We accept most major health funds and process claims instantly via HICAPS. Patients with extras cover can obtain on-the-spot rebates. Afterpay and National Dental Plan (Humm) are available for instalments.
Payment plans & methods
Flexible payment plans are available; we’ll discuss options to suit your budget. We accept EFTPOS, major credit cards and interest-free plans via approved providers.
Government schemes
We participate in the Child Dental Benefits Schedule (CDBS) for eligible children and welcome Veterans’ Affairs patients.
Infection Control and COVID-19 Protocols
We follow Australian Dental Association guidelines: all instruments are sterilised, rooms disinfected between patients, and staff wear appropriate PPE. During COVID-19 we add pre-appointment screening, hand sanitiser and physical distancing.
Preventive Dental Care
How often should I have check-ups and cleans?
Most people benefit from a check-up and professional clean every six months. If you have gum disease or higher decay risk, visits every 3–4 months may be advised. Digital X-rays are taken only when clinically necessary.
Brushing and flossing basics
Brush twice daily with a soft-bristled brush and fluoridated toothpaste; floss once daily. Electric brushes can help with plaque removal. Replace your brush/head every 3–4 months.
Professional cleaning & X-rays
Appointments include a comprehensive exam, gentle removal of plaque/tartar (often with ultrasonic scalers), polishing and fluoride as required. Routine care helps detect decay and gum disease early.
Fluoride treatments and sealants
Fluoride varnish/gel strengthens enamel; dental sealants protect deep grooves in molars. Beneficial for children and adults with high caries risk.
Preventing gum disease
Brush twice daily, floss or use interdental brushes, and consider antibacterial mouthwash. Replace brushes regularly, quit smoking, eat a balanced diet and keep up with regular dental visits.
Cosmetic Dentistry
What is cosmetic dentistry?
Cosmetic dentistry improves tooth colour, shape and alignment. We offer professional whitening, composite bonding, porcelain/ceramic veneers, custom crowns, Invisalign and full smile makeovers.
Professional teeth whitening options
Choose in-chair Philips Zoom whitening (60–90 minutes), take-home custom trays, or a combined approach. Treatments are tailored to minimise sensitivity and protect enamel.
Veneers, bonding and crowns
Bonding repairs chips and small gaps in one visit. Veneers provide durable, natural-looking improvements to shape/colour. Crowns restore strength and appearance for cracked or root-treated teeth; we work with trusted local labs for fast turnaround.
Whitening considerations
Results typically last 6–12 months with good care. Avoid staining foods/drinks and smoking. Whitening isn’t recommended during pregnancy or when untreated decay is present.
Restorative and Surgical Treatments
Dental fillings
Tooth-coloured composite fillings are durable and bond to tooth structure. Longevity depends on size, location and hygiene. After numbing, decay is removed, composite is placed and cured, then shaped and polished.
Dental crowns and bridges
Crowns cover damaged/root-treated teeth to restore strength and function; materials include porcelain, zirconia or metal. Bridges replace one or more missing teeth by anchoring to adjacent teeth. Good hygiene and regular reviews are essential.
Dental implants
Implants replace missing teeth with a titanium or zirconia fixture in the jawbone and a custom crown. Options include single-tooth implants, implant bridges and full-arch solutions. Planning uses digital 3-D scans; with proper care, implants can last decades.
Root-canal therapy
Root-canal treatment removes infected pulp, disinfects canals and seals the tooth—typically followed by a crown for strength. With modern techniques and local anaesthesia, the procedure is usually no more uncomfortable than a filling.
Tooth extractions & wisdom teeth
Extractions are performed gently under local anaesthesia; nitrous oxide or oral sedation can be arranged. Wisdom teeth may require removal if impacted or painful. We provide clear post-op instructions and can refer complex surgical cases to an oral surgeon.
Dentures
We provide full/partial dentures and implant-supported overdentures. Clean dentures daily, remove at night, and attend annual checks for relines and oral cancer screening.
Periodontal (Gum) Health
Can gum disease be cured?
Gingivitis is reversible with professional cleaning and good home care. Periodontitis causes irreversible bone loss and requires ongoing maintenance.
Scaling and root planing
Scaling removes plaque/tartar below the gumline; root planing smooths roots to discourage bacteria. Multiple visits may be required for advanced cases.
How dentists check for periodontal disease
We measure pocket depths with a periodontal probe and assess bone levels on X-rays to detect disease early.
Orthodontic Options – Invisalign Clear Aligners
What is Invisalign and how does it work?
Invisalign uses a series of custom clear trays to gradually move teeth. Aligners are removable, nearly invisible and comfortable, so you can eat and brush normally.
What to expect at EasyCare
We begin with a consultation and digital scans. You’ll change aligners about every two weeks with progress checks every 6–8 weeks. Treatment typically ranges from 6–18 months, followed by retainers to maintain results.
Why choose EasyCare for Invisalign?
Experienced provider in East Brisbane with 3-D smile previews, flexible appointments, payment plans and health fund support.
Emergency Dental Services
What qualifies as a dental emergency?
Severe toothache, a broken or knocked-out tooth, lost fillings/crowns, uncontrolled bleeding, facial swelling or dental trauma require urgent care. If a tooth is avulsed, keep it moist (milk) and seek immediate treatment.
Do you offer same-day or after-hours appointments?
Yes—same-day, late-night and weekend emergency slots are often available. Call 0478 000 333 after hours or (07) 3391 7915 during business hours, or book online 24/7.
How should I prepare for an emergency visit?
Bring your health fund card and a list of medications. Be ready to describe symptoms and timing. For a knocked-out tooth, bring it with you. We provide immediate relief, emergency extractions and repairs to prevent further damage. New patients are welcome.
Children’s Dentistry
First dental visit
Schedule the first visit by your child’s first birthday or within six months of the first tooth. Early visits help kids feel comfortable and allow us to monitor development and advise on home care.
Cavity prevention in children
Brush twice daily with a smear of fluoridated toothpaste; floss when adjacent teeth touch. Limit sugary snacks/drinks and attend regular check-ups. Sealants and fluoride reduce cavity risk.
Treating cavities in baby teeth
Untreated decay can cause pain and infection and affect spacing for adult teeth. We restore with fillings/crowns where appropriate; severely damaged teeth may need extraction and space maintenance.
Managing anxious children
We use child-friendly language, modelling and distraction techniques; nitrous oxide may be offered when suitable. Parents can prepare kids with story books and well-timed appointments.
Free dental care for children
Eligible children (2–17) can access Medicare’s Child Dental Benefits Schedule. We bulk-bill CDBS—ask reception to check eligibility.
Sedation Dentistry
Sedation can help anxious patients or those needing lengthy procedures. We offer nitrous oxide (“happy gas”) and oral sedation when appropriate (assessment required). During sedation, you remain conscious but relaxed. IV or general anaesthesia is arranged via specialist referral if needed.
Dentistry After Long Gaps
If it’s been years since your last visit, don’t be embarrassed—this is common. We’ll start with a comprehensive examination, X-rays and a gentle clean, prioritise urgent issues, then create a phased plan to restore your oral health and confidence.
Bad Breath and Diet
What causes bad breath?
Food debris, plaque build-up, gum disease, dry mouth, dental decay, some dentures and certain medical conditions can cause halitosis.
How do I check and manage bad breath?
Brush teeth and tongue twice daily, floss daily, stay hydrated and limit sugary/acidic foods. Quit smoking and moderate alcohol. Persistent issues should be assessed by a dentist.
Why is frequent snacking harmful?
Grazing prolongs acid attacks from plaque bacteria. Limit snacks; choose water over sugary drinks; have sweets with meals and rinse with water afterwards.
Choosing a New Dentist
When moving, search for registered dentists in your area (ADA website), review services and qualifications, and book consultations to find the best fit. Ask about payment options, emergency care and support for nervous patients.
Serving East Brisbane and Nearby Suburbs
We proudly care for patients across Brisbane’s inner-east. If you’re looking for a dentist in Kangaroo Point, a family dentist in Norman Park, or a dentist near Newstead or New Farm, our clinic is only minutes away—above the IGA on Lytton Road.
Location and Directions
I live in Kangaroo Point—how do I get to your clinic?
About five minutes by car. Take the Story Bridge or Captain Cook Bridge to Main Street, then left onto Lytton Road. Find us upstairs at Suite 103 above the IGA. Get directions.
I live in Norman Park—what’s the best route?
Drive west along Wynnum or Lytton Road towards East Brisbane. We’re a few minutes from the ferry terminal—look for the IGA and head upstairs to Suite 103. Get directions.
I live in New Farm—how can I reach EasyCare?
Around 8–10 minutes. Take Merthyr Road to the Story Bridge, continue onto Main Street and turn left onto Lytton Road. We’re above the IGA near Mowbray Park ferry. Get directions.
I live in Woolloongabba—how do I get there?
Head north along Ipswich Road or Main Street, then onto Lytton Road towards East Brisbane (about five minutes). We’re upstairs from the IGA opposite Mowbray Park. Get directions.
Need Personalised Advice?
For tailored recommendations or to book an appointment, contact EasyCare Family Dental by phone or use our online booking portal.